Customer Relationship Management: Integrating Marketing Strategy and Information Technology (книга)
| Customer Relationship Management: Integrating Marketing Strategy and Information Technology | |
| Автор: | William G. Zikmund Raymond McLeod Faye W. Gilbert |
|---|---|
| Оригинал издан: | ???? |
«Customer Relationship Management: Integrating Marketing Strategy and Information Technology» — книга ???? года.
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От издателя 
«Customer relationship management (CRM) is one of the hot topics in marketing and information systems today. Customer relationship management is a business strategy that provides the enterprise with a complete, dependable, and integrated view of its…»