Customer Service Training (книга)
| Customer Service Training | |
| Автор: | Maxine Kamin |
|---|---|
| Оригинал издан: | ???? |
«Customer Service Training» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Do you want to raise the bar for service excellence in your organization? Here is a practical, hands-on guide to help you quickly accomplish this goal. Dozens of field-tested exercises, games, activities, icebreakers, and assessment instruments help…»