Franklin Covey Style Guide for Business and Technical Communication (книга)
Franklin Covey Style Guide for Business and Technical Communication | |
Автор: | Franklin Covey |
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Оригинал издан: | 1999 |
«Franklin Covey Style Guide for Business and Technical Communication» — книга 1999 года.
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Содержание 
От издателя 
«Effective communication is simply good customer service. We serve our customers well by sharing relevant information quickly and efficiently. We fail to serve them when we give them information that is unclear, inaccurate, or irrelevant. These…»