Learning Points: 80 Activities and Actions for Call Center Excellence (книга)
| Learning Points: 80 Activities and Actions for Call Center Excellence | |
| Автор: | Garber Peter |
|---|---|
| Оригинал издан: | 2004 |
«Learning Points: 80 Activities and Actions for Call Center Excellence» — книга 2004 года.
Содержание |
Содержание 
От издателя 
«Book Description80 fun and effective activities that teach your employees the unique principles of call center customer service Learning Points: 80 Activities and Actions for Call Center Service Excellence Organizations with call centers are…»