Oakland on Quality Management, Third Edition (книга)
| Oakland on Quality Management, Third Edition | |
| Автор: | John S Oakland |
|---|---|
| Оригинал издан: | 2004 |
«Oakland on Quality Management, Third Edition» — книга 2004 года.
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Содержание 
От издателя 
«Book Description'Oakland on the New Quality Management» shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service…»