Successful Service Operations Management (книга)
| Successful Service Operations Management | |
| Автор: | Richard D. Metters |
|---|---|
| Оригинал издан: | 2005 |
«Successful Service Operations Management» — книга 2005 года.
Содержание |
Содержание 
От издателя 
«Book Description This book covers the full cycle of building a service business from concept formation through implementation. The first section of the book — three chapters — focuses on constructing a business strategy. The next section details…»