Telephone Skills for Professionals in Health Care (книга)
| Telephone Skills for Professionals in Health Care | |
| Автор: | Wendy Leebov |
|---|---|
| Оригинал издан: | ???? |
«Telephone Skills for Professionals in Health Care» — книга ???? года.
Содержание |
Содержание 
От издателя 
«This practical booklet helps healthcare employees who interact with patients and other customers on the phone to develop a strong customer orientation and the behaviors that demonstrate excellent customer service toward patients, physicians,…»